HOSPITAL INFORMATION SYSTEM REVAMP TO DEAL WITH COVID-19.

Al Azhar University Hospital under the management of Global Medical Solutions (GMS) was designated by the Egyptian government as a COVID-19 emergency centre.

Second Step, working with the GMS and Thiqqa teams in Egypt, quickly adapted the existing HIS system in Alazhar University Hospital to meet the requirements of COVID-19 diagnosis and treatment stipulated by Egypt Ministry of Health (MOH). Close cooperation between the teams meant it was only a matters of hours from receiving requirements to defining a solution and presenting back to Alazhar team.

The HIS solution covers all requirements applied by WHO protocols and treatment plans from MOH. HIS currently provides a full paperless hospital management system to minimise any infection through handling of physical patient files, x-ray and scan images and all other paper materials. The system is robust enough to operate with minimal direct-support inside the isolation zones, where onsite support isn’t allowed for more than 14 days.

It is credit to the vision of the Second Step team to build an easily configurable world class HIS product that a solution was provided in a short space of time. Emergency use ICD10 codes for COVID-19 diagnoses were configured and deployed, drug administration functions were optimised to support prescribed COVID-19 treatments and reports designed to meet statutory needs of reporting on COVID-19 patients. Finally, quick reference guides were prepared for key end-user tasks to support new staff deployed in the hospital.

As the teams are familiar working with each other remotely across multiple locations they were able to collaborate efficiently and effectively on this solution for Al Azhar.